Virus Removal

Affordable Virus & Malware Removal Solutions

We frequently have customers bring their computers & laptops in to us and ask us why is it running so slow? Or why can’t I run these programs anymore that previously worked fine? The most common answer is generally that you have managed to pick up a computer virus or installed some Malware 

As technology advances so are the lengths people will go to manipulate users into thinking something is absolutely safe and harmless for their computer when in fact it is malicious. At first glance it may look like an awesome new game to try out or a fantastic new photo editing app or even a tool that promises to speed up your machine in just 3 clicks.

What Should I Do Right Now?

There is a lot of advertising for “free” virus removal software and other programs that promise will clean your computer right up for you, however we find a lot of the time these are the very applications that have caused the initial problem or are likely to cause further problems. 

By taking the risk of trying different “free” anti-virus software online you are increasing the likelihood of doing more potentially irreversible damage to your precious data such as photos, videos and documents.

Because of this we recommend our customers to shutdown the device immediately to minimize the risk of doing further damage. The next step is to contact us so we can arrange a time to diagnose and repair the device.

Issues Our Virus Removal Service Covers

• Very Slow Performance 
• Lost Access to Files
• Unusual Desktop Icons
• Fraudulent Bank Transactions 
• Strange Error Messages
• Unplanned Restarts
• Computer Crashing / Stalling
• Blue Screen Of Death
• Pop Up Ads while Browsing
• Websites Redirecting To Spam
• Unauthorized Software Installs

When our customers let us know they suspect they have a virus we try to book in a time straight away for one of the team to come out and asses the situation or have them bring the device into our Auckland based workshop for removal as soon as possible.

Will All My Photos, Videos & Documents be OK?

Most of the time, your pictures, videos, and documents on your computer remain unaffected by the virus removal. While we can't guarantee protection against pre-existing damage, our success rate in preserving client data is high.

We understand the importance of your files and take every precaution to keep them safe. In rare cases of file corruption, we offer recovery services to restore your data. Your peace of mind is our priority.

Our virus removal service ensures the safety of your personal files, including pictures, videos, and documents. Our expert technicians use advanced tools to identify and eliminate malware without compromising your data.

We start with a thorough diagnostic, then isolate and remove the virus while preserving your important files. Regular backups are performed to prevent any data loss during the process.

How Can I Stop These Viruses For Good?

Our team of experts are trained to find and identify any malicious software on your computer that could potentially be hidden from the average user. Once we have removed the virus and verified that all your files are ok we will then work with you to get one of our recommended anti-virus solutions installed.

Furthermore, we will ensure that you are equipped with the knowledge to maintain optimal protection by guiding you on how to keep your anti-virus software regularly updated. Keeping the software up to date is crucial in staying ahead of emerging threats and vulnerabilities.

We understand that not everyone can afford to have a premium solution, so while we do suggest a specific paid version of anti-virus software, if it doesn't fit your budget, we're happy to provide one of our recommended free (though less robust) security options.

Should I Pay for Premium Anti-Virus Software?

The benefit of using one of our recommended paid anti-virus options is not only does it protect your from potential virus problems but it also creates a secure browser so you can relax knowing that paying for things online and checking your internet banking is 100% secure and safe from anyone who shouldn't have access.

There are also additional features such as e-mail protection to make sure nothing malicious is coming in through your email and much more. We are more than happy to chat with you some more to discuss your needs and also chat about pricing.

If you are still not 100% sure if your PC or laptop requires virus removal or if you have indeed even been infected, contact us and we will get you to list the symptoms you are experiencing to us and be able to give you our best recommended advice.